Contact us

Subscrr is built by a very small team. You will be talking to the person who writes the code.

Email hi@subscrr.app Best for bugs, billing and anything with a screenshot. Usually answered within one business day. Telegram @subscrr_app Release notes, metrics and what is being built next. Feature requests are read here too.

Before you write

Four problems account for most of the mail, and each has an answer that works faster than we do:

Reminders do not arrive — almost always a Focus mode or Scheduled Summary.
Subscriptions missing on another device — iCloud, not us.
Paid, but Premium is not active — Restore Purchases fixes most cases.
The app crashes or freezes — three steps that fix nearly all of it.

What to include

Three lines are enough, and they save a whole round trip:

Your iOS version and device (Settings → General → About).
What you were doing when it went wrong, and what you expected instead.
A screenshot or a screen recording, if there is anything to see.

Billing and refunds

Premium is sold by Apple, not by us, so cancellations and refunds go through your Apple Account. See Cancel Premium and Refunds — then write to us anyway if something in the app misled you.

Feature requests

Genuinely welcome, and they genuinely shape the roadmap. Tell us the problem you are trying to solve rather than the button you want, it usually leads somewhere better.

Press and partnerships

Same address: hi@subscrr.app.